Iron Mountain Connect Records Management
Determining Why a Box is on Hold
User Functionality > Boxes > Holds > Determining Why a Box is on Hold
  1. Select Records Management | Administration | Manage Holds. The Manage Hold Codes screen opens.
  2. Select a customer. Existing hold codes for that customer are displayed in alphanumeric order.
  3. Click the hold code or select View Details from the Action drop-down to the right of the hold code. The hold code is displayed with the Hold Details tab screen open.
  4. When you have finished viewing the hold code, click Close to return to the Manage Hold Codes screen.