The Order History is a chronological list of the transactions related to an order, as well as the users who requested them.
The following transactions appear in the Order History:
Transaction |
Codes* |
Description |
Callback completed |
CBK |
Iron Mountain initiated a callback to the customer. |
Cancelled |
CLD |
The order was cancelled. |
Processing completed |
SHP |
The order was processed by Iron Mountain. |
Requested: not found |
NIF, RSH |
An item in the order was not found in storage at Iron Mountain. |
Submitted for authorisation |
HDD |
A destruction order was created, but is on hold pending the return of a candidate report authorising destruction. |
Submitted for processing |
ELG |
The order was completed and submitted to Iron Mountain Connect Records Management. |
Updated |
MNT |
The order was modified after being completed and submitted. |
*Order history codes, used in SafeKeeperPLUS, are listed here to show their relationship to the order statuses in Iron Mountain Connect Records Management. |