Use the following sections to learn how to assign hold codes to new and existing (at Iron Mountain) boxes.
Putting an Existing Box on Hold
Users with the proper permissions are able to assign one or more hold codes to a box to prevent it from being added to a destruction order. Only hold codes that have not yet been assigned are available. For boxes already on hold, you are able to assign additional hold codes that have not yet been assigned to this box.
- Select Records Management | Search, Retrieve. The Search Results screen is displayed.
- Follow the steps outlined in Searching for Records Stored at Iron Mountain to search for and display boxes.
- With your search results displayed, move your cursor over the record that you wish to place on hold. The record will be highlighted. You must Edit the box to place it on hold.
- Click the box icon
. The Box Details tab screen opens. Click the Edit button.
OR
- Select Edit from the Action drop-down. The Box Details tab screen opens in edit mode.
- Click the Assign link that is displayed in the Hold Codes section of the screen. The Assign Hold Codes screen opens. Only hold codes not currently assigned to this box are displayed.
- Select one or more hold codes.
- Click Assign Holds. You are returned to the Box Details tab screen
Putting a New Box on Hold
Users with the proper permissions are able to assign one hold code to a new box to prevent it from being added to a destruction order. Only hold codes that have not yet been assigned are available.
-
Select Records Management | Collections, Add Records | Collection List (Add Records). The Collection List screen opens.
NOTE: Customers that use Iron Mountain's Site Validation functionality select Records Management | Collections, Add Records | Collection List (Add Records).
- Click the Action drop-down to the right of the box and select Edit from the drop-down list. The box record opens with the Box Details screen displayed.
NOTE: New Box icons

are clickable. Use them as a shortcut to open the View Box screen instead of using the
Action drop-down selections.
- Enter a hold code or click on the hold code lookup to select and assign a hold code.
- Click Save. The box is placed on hold and the hold icon is displayed at the top of the Box Details screen, as well as on the Collection List screen.
See Also