For XOD requests that you have NOT yet completed and submitted to Iron Mountain, remove the request from within the Retrieval Order Basket screen:
- SelectRecords Management | Search, Retrieve. The Search Results screen is displayed.
- Click an XOD Studies link from the Search Results or click the Basket button to access a link from the Retrieval Order Basket screen.
- The Request Image on Demand screen opens. All XOD study requests are listed.
- Click the Remove button
located to the right of the XOD study line item.
- The XOD study line item is removed.
- Repeat steps 4 and 5 to remove additional XOD study line items from within this same file.
- Click Update Basket.
- Click Continue to confirm removal of the line item(s) from the XOD request. If you have removed all XOD study line items, the XOD request is removed. If XOD study line items remain, the XOD study is updated and remains in the basket.
NOTE: After you complete and submit an XOD request, you are able to edit and cancel it while it has a status of Submitted for Processing:
See Also