Customers who contract for Iron Mountain's Vault Collection Service are able to place a collection order utilising this service. The vault collection service provides direct transport of tapes between the customer site and a secure Iron Mountain vault by a dedicated Iron Mountain vehicle that does not make any other stops or carry assets belonging to other customers.
A customer that contracts for the vault collection service is able to create a collection order that is limited to vault collection, or a collection order that includes both vault collection and regular box and file collection.
- Select Records Management | Collections, Add Records | Quick Collection Order. The Quick Collection screen opens.
- Select a Customer.
NOTE: Changing the customer at any time during the collection order process will remove items that you have added to your basket and clear entries on the Quick Collection screen.
- If this collection order includes both vault collection service and box/file collection, type the number of New and Refile items for each type of file or box to be collected.
- Click the Vault Collection Service tick box located at the bottom of the list of box/file types.
- Click Add to Basket. Iron Mountain Connect Records Management increments your basket by one for a vault collection order. If this order also includes box/file collection, your basket is incremented by one for each type of new AND refile item on the order. For example, your basket is incremented by one whether you add a single standard box or four standard boxes.
- Next, the Collection Order wizard leads you step-by-step through the order process starting with Collection Order Wizard Step 1: Collection Order Basket Items.
NOTE: Items remain in your basket from session to session until you complete an order or manually remove the item.
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