1. Click Manage Users from the My Quick Links section on the Iron Mountain Connect homepage. The User Management screen opens.
2. Click the Record Management Users radio button. This limits your search to users with access to the Records Management application (set in their user profile). Additional filters are available when the Record Management Users button is selected.
3. Set the filters for your search. You must set at least one filter to execute a search, or you can combine multiple filters to narrow your search:

a.To search for a specific user, select from the drop-down list ofUser Properties.Once selected, the drop-down list changes to an entry field. Enter the user's username, email address, first name or surname.

b.Select a second User Property to further refine your search.

c.To search for users who have permission to perform specific workflows, select from the Permission drop-down. All users with the permissions that you have selected, plus any other permission settings, will be included in your results. Permissions are set when you grant the user system permissions and organisational access after creating the user profile.

d.To search for users within your company's organisational hierarchy, select from theCustomerdrop-down list.

e.If you used the Customer filter and the customer is division- and/or department-enabled, select Division and/or Department filters.

4. Click Search. All users that match your filter criteria are displayed on the screen.