For IOD requests that you have NOT yet completed and submitted to Iron Mountain, view and edit the request from within the Retrieval Order Basket screen:
- Select Records Management | Search, Retrieve. The Search Results screen is displayed.
- Click an IOD Documents link from the Search Results screen or click the Basket button and access the link from the Retrieval Order Items Basket screen.
- The Request Image on Demand screen opens. Review the items listed on screen.
- Click the Edit button
located to the right of the IOD line item.
- Update the information in the Requested For and Document Description fields.
- Click Update. Changes to the IOD document (line item) are saved.
- Click Update Basket. The changes to the IOD request are saved and added to the basket.
NOTE: After you complete and submit an IOD request, you are able to edit and cancel it while it has a status of Submitted for Processing:
See Also