Iron Mountain Connect Records Management
Viewing and Editing an XOD Request
User Functionality > Retrieval Orders > X-Ray on Demand (XOD) > Viewing and Editing an XOD Request

For XOD requests that you have NOT yet completed and submitted to Iron Mountain, view and edit the request from within the Retrieval Order Basket screen:

  1. SelectRecords Management | Search, Retrieve. The Search Results screen is displayed.  
  2. Click an XOD Documents link from the Search Results screen or click the Basket button to access a link from the Retrieval Order Basket screen.
  3. The Edit X-ray on Demand screen opens. Review the items listed on screen.
  4. Click the Edit button  located to the right of the XOD request.
  5. Update the information in the Requested For and Document Description fields.
  6. Click Update. Changes to the XOD document (line item) are saved.
  7. Click Update Basket. The changes to the XOD request are saved and added to the basket.

NOTE: After you complete and submit an XOD request, you are able to edit and cancel it while it has a status of Submitted for Processing:

See Also

Retrieval Orders