About Advanced Search Criteria
About Box Templates
About Bulk Uploads
About Custom Field Labels
About File Templates
About Image on Demand (IOD)
About Organisation Groups
About This Online Help
About User Profiles
About User Roles
About X-Ray on Demand (XOD)
Accessing Iron Mountain Connect Records Management
Accessing Your Shipping Address
Activating and Terminating Users
Adding a Department
Adding a Division
Adding a New File to a New Box
Adding a New File to an Existing Box
Adding and Removing Records from within the Basket
Adding Custom Field Labels to a Box
Adding Custom Field Labels to a File
Adding Records to the Retrieval Basket
Advanced Search Rules
After a Document or Study has been Imaged
Assigning a File Template
Assigning a Hold Code
Assigning Shipping Addresses During User Creation
Assigning Users & OGAs to Organisation Groups
Assigning/Unassigning Users to a Shipping Address
Box Details Tab Screen
Box Fields
Box Template History
Boxes
Bulk Upload Templates
Bulk Uploading Boxes
Bulk Uploading Files
Calculating Retention
Cancelling Orders
Changing the Requester
Cloning a Custom File Template
Cloning Records Management Users
Collection Order Wizard Step 1: Reviewing Collection Order Items
Collection Order Wizard Step 2: Collection Order Details.
Collection Order Wizard Step 3: Collection Order Completion
Confirming a Bulk Box Upload
Correcting Bulk Upload Errors
Courier Options
Creating a Box
Creating a Custom Box Template
Creating a Custom File Template
Creating a Custom Supply List
Creating a Hold Code
Creating a Record Code
Creating a Shipping Address
Creating a Supply List
Creating an Advanced Search
Creating an Organisation Group
Creating IMC Client Content Administrators (CCA)
Creating IMC Client User Administrators (CUA)
Creating Iron Mountain Connect Standard Users
Creating Organisation Group Administrators (OGAs)
Creating Records Management Administrators (RMAs)
Creating Records Management Standard Users
Customising Results Screens/Grids
Customising the Box Details Screen Layout
Customising the Collection List Screen
Customising the File Details Screen Layout
Customising the Search Results Screen
Data History Tab Screen
Default and Favourite Addresses
Destruction Order Wizard Step 1: Destruction Order Details
Destruction Order Wizard Step 2: Authorising a Destruction Order
Destruction Order Wizard Step 3: Completing a Destruction Order
Determining Why a Box is on Hold
Displaying Custom Field Labels on Grid Screens and Exports
Displaying Inactive Customers
Displaying Inactive Departments
Downloadable User Guide
Editing a Box or File
Editing a Completed Collection Order
Editing a Completed Retrieval Order
Editing a Completed Supply Order
Editing a Custom Box Template
Editing a Custom File Template
Editing a Custom Supply List
Editing a New File
Editing a Record Code
Editing a Shipping Address
Editing an Organisation Group
Editing an Unlisted File Request
Editing an Unlisted Open Shelf File Request
Editing Completed Orders & Removing Order Items
Editing Multiple Boxes or Files
Entering a Collection Order
Entering a Collection Order with Iron Mountain Site Validation
Entering a Destruction Order
Entering a Retrieval Order
Entering a Supply Order
Entering Order Confirmation Email Addresses
Entering Shipping Address Details
Example Searches
Exporting a Collection List
Exporting a List of Users
Exporting Search Results
Exporting Your Rate Report
File Details Tab Screen
File Fields
File Template Field Settings Table
File Template History
Files
Files Tab Screen
Formatting Bulk Upload Data
Formatting the destruction.csv
Giving Users the Ability to Create a New Shipping Address
Granting User Permissions and Access
If You Forget Your Password
Improving Your Search Results
Initial Login
Iron Mountain Connect Homepage
Iron Mountain Default Box Template
Iron Mountain Default File Template
Iron Mountain Site Validation
Key Identifiers
Keyword and Column Filter Search Rules
Locking Box Entry Fields
Locking File Entry Fields
Managing Box Holds
Managing Holds
Managing Your Organisation
Missing Custom File Templates
Modifying a User
Multi-Box Search
Multi-File Search
Multi-Select Functionality
Multi-User Edit: Access
Multi-User Edit: Organisation Group Access
Multi-User Edit: Permissions
Navigating This Online Help
Order History
Order Statuses
Order Types
Organisation Group History
Organisation Group Roles
Organisations Missing from Custom File Templates
Paging Through Results Screens
Password Lockout
Pickup Lists
Placing File-Only and Vault Collection Service Orders
Preparing for Destruction
Processed Orders
Putting a Box on Hold
Record Statuses
Refiling an Existing Box
Removing a Custom Box Template
Removing a Custom File Template
Removing a Custom Supply List
Removing a File from an Existing Box
Removing a Hold Code
Removing a Hold from a Box
Removing a Shipping Address
Removing an IOD Request
Removing an Organisation Group
Removing an Unlisted File Request
Removing an Unlisted Open Shelf File Request
Removing an XOD Request
Removing and Deleting Boxes from a Collection List
Removing Custom Field Labels
Removing Records from the Retrieval Basket
Requesting an IOD from a File
Requesting an IOD from an Unlisted File
Requesting an IOD from an Unlisted Open Shelf File
Requesting an IOD from within the Basket
Requesting an Unlisted File
Requesting an Unlisted Open Shelf File
Requesting an XOD from a File
Requesting an XOD from an Unlisted File
Requesting an XOD from an Unlisted Open Shelf File
Requesting Vault Collection Service
Requesting XOD from within the Basket
Retrieval Methods
Retrieval Order Wizard Step 1: Retrieval Order Basket Items
Retrieval Order Wizard Step 2: Retrieval Order Details
Retrieval Order Wizard Step 3: Retrieval Order Completion
Reviewing Box Records
Reviewing File Records
Reviewing Unlisted File Requests
Searching for an Existing Shipping Address
Searching for an Existing User
Searching for Dates
Searching for Numbers
Searching for Records Stored at Iron Mountain
Searching Within Results & Applying Search Filters
Setting Custom Box Template Fields
Setting File Template Fields
Setting Frequently Used Retrieval Methods
Setting Your Password
Setting Your Security Questions and PIN
Shipping Address Access
Shipping Address FAQ
Shipping Priorities
Sorting the Pickup List with Iron Mountain Site Validation
Supply Order Wizard Step 1: Supply Order Basket Items
Supply Order Wizard Step 2: Supply Order Details
Supply Order Wizard Step 3: Supply Order Completion
Tasks (Actions) Available from the Search Results screen
Technical Requirements
Tracking Orders
Transaction History Tab Screen
Uploading Documents to the Iron Mountain Connect Homepage
Uploading Logos to the Iron Mountain Connect Homepage
User Functionality
User Permission Template
User Permissions
Users: Creating a Shipping Address While Entering an Order
Using Purchase Orders
Using Search Operators
Using the Default Supply List
Using the Manage File Templates Screen
Using Your Basket
Viewing a Custom Box Template
Viewing a Custom File Template
Viewing a New Box
Viewing a New File
Viewing a Record Code
Viewing a Shipping Address
Viewing a Supply List
Viewing an Organisation Group
Viewing and Editing a Hold Code
Viewing and Editing an IOD Request
Viewing and Editing an XOD Request
Viewing the Organisational Hierarchy
Viewing Your Data Profile
Viewing Your Organisation's Records Management Data
Viewing Your Service Level
Viewing Your Service Priorities
Viewing Your Storage Summary
Viewing Your User Profile
Welcome to Iron Mountain Connect Records Management
Who's My Admin?
Why Do I See Fields That Are Not in the Documentation?
Your Mailing & Billing Addresses
Your Search Results