A department is a customer-defined subdivision of an organisation. Administrative users that have theManage Department permissionare able to create departments for companies that are department-enabled.

1.Select Administration | Manage Organisations. The Manage Organisations screen opens.

2. Select a department-enabled customer. The screen updates to display records management data and links for the customer that you selected.

3.     If the customer is division- and department-enabled, select a division. 

4.     From within the department section of the screen, click theCreate Newlink. The Create Department screen opens.

5.     Enter a Department ID and a Department Name.  The Department ID can be up to 12 alphanumeric characters; the Department Name can be up to 35 alphanumeric characters and can include special characters.

6.     Select the Data Format for files stored by this department:

·        If files are tracked, clickList filesand select the entry method from the drop-down list.

·        If files are not tracked, clickDo not list files.

7.     ClickSave & Close,or clickSave & Add Departmentif you need to add multiple departments within the same division. The department that you created is displayed on screen.